Last update: 14/06/2024
1. Introduction
This document which complements our Terms and Conditions is intended to define the madcam.com Website Privacy Policy and to inform you about how madcam.com uses, processes and protects the information you transmit to us and that we collect.
This document may be modified at any time by madcam.com in order to comply with any regulatory, legislative, jurisprudential or technological change.
Any such changes will be posted on this page and it is understood that by continuing to use the madcam.com site you accept the amended Privacy Policy. You are therefore invited to consult this document regularly, for the latest update.
2. Personal data collected
Once you choose to become a user of this site, information is collected.
2.1 Information that you transmit to us with your consent:
Your site login and password
Your email address
Your name
Your postal address
Your gender
Your sexual orientation
Your age
Your country
Your city
Note that some of this information is optional.
2.2 Information we collect:
Your IP address
The type of device used
Your operating system
Your web browser and its possible plugins
The country of origin of your connection
The pages of the madcam.com site that you consult
3. Use of your personal data
The personal data we collect from you is generally used to provide you with relevant and personalised content, to improve customer service, to be able to contact you, for statistical purposes and more specifically for:
Allow you to access your account in case you lose your password
Allow you to receive gifts from the shop
Allow you to fill in your profile
Allow you to access certain features of the madcam.com site
Allow us to communicate with you by email if this one is informed
4. Sharing your personal information
None of your personal data is exchanged, given, sold, transferred or shared with third parties.
However, we may disclose your personal data to competent authorities when necessary to investigate, prevent or combat illegal activities, fraud, situations involving potential threats to the physical safety of any person, infringement of intellectual property laws, violations of our Terms and Conditions, or at the request of competent authorities.
5. Storage of your personal data
The data collected on the madcam.com website are subject to measures such as the use of encryption technology to secure them and protect them against loss, modification, disclosure, access or unauthorized use.
Your personal data is hosted on our servers located in various datacenters which are subject to physical and technological protection such as the continuous presence of technicians and security agents, video surveillance, alarms, firewalls.
Access to your personal data is restricted solely to our employees who must access it in order to process it. These persons are subject by contract to confidentiality obligations.
6. About cookies
6.1 What is a cookie?
A cookie is a small text file sent by a website to your browser and stored on your device, whether a computer, tablet, Smartphone or other device used on the website.
Cookies help to remember some of your settings and preferences, are used for statistical purposes and generally improve your user experience.
There are two types of cookies:
Session cookies that expire and disappear when you close your browser
Persistent cookies which have a fixed lifetime and disappear on a date defined by the site
The information collected and stored in cookies does not in any way identify you personally and does not contain any personal data that you entrust to us.
6.2 How do we use cookies?
The madcam.com website uses cookies for the following reasons:
Customize your user experience
Allow you to automatically login to your account
Provide you with personalized content
Perform statistics on the content of the site
Perform statistics on advertising links
6.3 Do we use third-party cookies?
Yes madcam.com uses third-party cookies provided by:
Google Inc. through its Google Analytics service for statistical purposes under the following terms https://support.google.com/analytics/answer/6004245
Cloudflare, Inc. through its hosting service to accelerate page loading and secure connections under the following terms https://www.cloudflare.com/privacypolicy
Pollux Network for statistical and advertising purposes in accordance with the following terms of its Privacy Policy and its Cookie Policy
6.4 How to control your cookies?
Cookies are not essential to the operation of the site, but improve and facilitate your navigation. You can disable the use of cookies by changing the settings in your browser options or any other device used to access the madcam.com site.
Note that such a modification may cause the site to malfunction or limit its functionality.
You can also visit http://www.youronlinechoices.com to learn how to manage your cookies according to your browser and how to control and delete cookies related to advertising.
7. About notifications
Notifications are messages sent to your device used to access the madcam.com website through your browser in order to occasionally send you information related to the madcam.com website.
Where such notifications exist you must give us your consent for them to be enabled and displayed. You can, however, cancel the reception of notifications by going to your browser settings. Refer to your browser's help to find out how.
8. About the mailing
As part of our mailing campaigns we may send you emails in order to communicate information targeting your interests, to keep you informed of promotions, commercial offers and news about our products or services, or third-party products and services.
In the case of offers from third party partners your sensitive personal data is never transmitted.
These emails are always sent with your prior consent but you can unsubscribe at any time by clicking on the unsubscribe link in each email of this type.
9. Control your personal data
In accordance with European Union regulations, you may at any time request that your personal data be communicated, modified, updated, limited or deleted. madcam.com undertakes to respond to any type of request within one month maximum from the date of receiving your request.
Please note that for legal or administrative reasons, we must keep some of your personal data for a maximum period of one year. In this case your personal data will be blocked in order to no longer be available for any use whatsoever.
Send your questions and requests about the protection of your personal data by sending a message via our contact page madcam.com/contact
Because of our obligation of confidentiality and security of your personal data, we may ask you for documents proving your identity.
madcam.com is also entitled to oppose any abusive or repetitive request.